AI, digital identities, biometrics, blockchain: A primer on the use of technology in migration management. Bertelsmann Stiftung Migration Strategy Group on International Cooperation and Development June 2020.

Bither, Jessica and Ziebarth, Astrid (2020) AI, digital identities, biometrics, blockchain: A primer on the use of technology in migration management. Bertelsmann Stiftung Migration Strategy Group on International Cooperation and Development June 2020. UNSPECIFIED.

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Abstract

Digitalization and technological change are rapidly transforming every aspect of our societies and economies, and the migration and refugee policy space is no exception. Technology is already affecting migrants, refugees, and people on the move in many ways, but policymakers have yet to systematically address the different uses of technology in the migration management field. The COVID-19 pandemic is likely to accelerate these digitalization processes, making fast policy adaptation crucial. Technological changes range from broader developments, such as increasing digital connectivity in general — via smart or mobile phones, messaging services and web-based applications, or app-based systems — to more tech-centered applications: Karim the Chatbot X2AI i has provided virtual psychotherapy to Syrians in Zaatari refugee camp; AI-powered Free Robot Lawyers is offering legal help to migrants and refugees; and the non-profit REFUNITE (with more than 1 million registered users) helps refugees to find missing family members via mobile phone or a computer. Digital connectivity is providing new options for migrants and refugees to gain access to training or education via online learning platforms and Massive Open Online Courses (MOOCs), or to services delivered virtually by NGOs, international organizations, or governments. Combined with the global spread of social media use, this connectivity has also created new (dis)information ecosystems in the migration space that policy makers must grapple with.

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