Towards convergence of the European activation policies? Amparo Serrano Pascual 1. Introduction Activation is a key notion in the European employment strategy, and the cornerstone of the European social model as presented by the European Institutions. It is a principle that has become central to the process of adapting our European societies to changes in production models, changes which have been conceptualised by the European institutions by means of repeated reference to the "movement towards a knowledge-based society". The principle of activation is used to make transformation ("modernisation") of the welfare state into the condition for adaptation of the European social model to the new conditions of production. Insofar as the process of change is presented as a fact of nature, renovation of the social model becomes an incontrovertible necessity. This book set out to analyse the extent to which this type of discourse and practice, as promoted by the European institutions, has exerted an influence on national policies and whether or not we are witnessing a process of convergence in the ways in which this particular mode of intervention is being implemented. The comparative analyses presented in the preceding chapters evidence the difficulty of reaching unequivocal conclusions as to whether the employment policies inspired by the activation paradigm have evolved in a convergent direction as a result of the employment strategy promoted by the European institutions. While some of the contributors to this book tend to stress the differences in the ways in which the principle is implemented, attributing them to fundamentally differing social models and political traditions (institutionally path and past dependent)(for example Barbier in this volume), others lay more emphasis on the fact that we are witnessing an important process of convergence in activation models (e.g. Lindsay and Mailand). Whatever the overall emphasis, both positions coincide in stressing that we are witnessing a process of the incorporation into social policy of the concept of activation, and that this is a tendency shared by various European countries. A major reason for the polar opposition in positions (between those which stress convergence and, on the other hand, those which focus on specific modes of adapting the activation model) is that different aspects of the process are being emphasised. It may accordingly be said that we are simultaneously witnessing a process of convergence and a process of divergence, depending on which dimension of the concept of activation is being accorded priority. Indeed, an important aspect of many of the studies of activation is the limited discussion devoted to the initial concept, resulting in different conclusions depending on how the term activation is being understood. Hence the importance of analysing the many and varied accreted meanings associated with the notion, which we shall attempt to deconstruct below. 2. Semantic range of the notion of activation The concept of activation is extremely fashionable in political discourse, but also in the scientific literature dealing with the changes affecting our western societies. In spite of the popularity of the concept, the real meaning to be attributed to the term is rarely discussed. Yet this semantic confusion can be particularly pernicious when it comes to an attempt to explain the direction in which we are moving. The facts to which the notion of activation is taken to refer are of such very different orders that the concept begins to forfeit semantic differentiation. Is activation a method (ways of raising incentives for people to enter the labour market and to regulate the behaviour of job-seekers)? Is it a goal (increasing the activity rate)? Or a project (adaptation of national systems to the challenges linked to the emergence of a new production model)? An ethic (fight against dependence)? An ideology ( rearticulation of the representation of the social question)? etc. The concept acquires variable connotations depending on the political context in which it is used. Accordingly, when analysing whether the general trend is one of convergence or divergence in terms of how the principle of activation is being adapted, it is necessary to understand to what aspect of the concept we are referring. Activation is frequently observed as a goal and the problem in this case is to distinguish between what belongs to the order of reasons and what to the order of explanations. The notion is understood, in this case, as the mobilisation of unemployed persons with a view to facilitating their incorporation into the labour market. This mobilisation may, in turn, be a response to a twofold goal: to combat social exclusion (which has been linked to long-term unemployment) and/or to achieve the availability of a wide reservoir of labour (increase the activity rate). This second goal may, in turn, be presented in either of two versions: those which see an increase in the activity rate as a sine qua non condition of the viability of the social model; and those which regard the availability of a reserve army of labour as a prerequisite for economic competition. Another way to understand the concept of activation is in terms of a method. Here what is emphasised is the incentive nature of the measures, whether or not accompanied by a compulsory aspect, which depends on the country. In all the countries discussed in this volume there has taken place, at any rate, a process of revision of the rules governing incentives to work accompanied by limitation of unemployment benefits. On the one hand, limits have been set on the level and duration of benefits while, on the other, the conditions for eligibility have been stepped up. The purpose of these changes in the extent and nature of unemployment benefits has been to encourage people to take up work. In many cases penalty mechanisms have been introduced, together with a work requirement on claimants. The notion of activation has also been used in a more general fashion to designate a principle of modernisation and as the condition for adaptation of our national systems to contemporary socio-economic circumstances. Under this principle work becomes a central value, not only for the social and economic set-up but also for the subject. Activation thus comes to be understood as a way of fighting the dependency generated by earlier forms of intervention and as a means of stimulating workers to develop "psycho- social competences". It is thus intended as a principle designating the need to affirm and enable autonomy of the subject. Finally, a notion less explored to date is that of activation as an ideology. Here the notion refers to the whole set of representations and justifications which underpin a way of conceiving of social change. Three such underpinnings are linked to this notion of activation as an ideology: the representation of unemployment; the representation of the welfare State; and the conception of citizenship. The three are interconnected and it is on this last approach to an understanding of activation that we will focus below. If we focus only in two ways to understand activation, as a method and as an ideology, the thesis being put forward is that while, on the one hand, when the dimension represented is that of activation as a method (instruments to enhance participation in the labour market), we observe a process of differentiation in terms of the way this notion has been interpreted in each national context, a process of convergence is, on the other hand, observed at the level of the ideological and ethical opinions entailed by this notion. This process of convergence entails a redefinition of the 'social question', with a tendency towards a reading of risk (of unemployment above all, but also of sickness, poverty, and so on) in 'moral' rather than political or social terms. Central to this paradigm is the regulation of the behaviour of persons searching for and making themselves available for work, work having been converted into a 'duty'. As such, the changes brought about by the broadening of the paradigm for intervention have to be analysed not only at the level of the content or instruments of the measures (introduction of penalty mechanisms, stepping up the terms of eligibility for benefits), but also at that of their justification or legitimisation, as well as of the conception of social rights which is implied. This thesis will be developed in greater detail below. Divergences in implementation of the notion of activation… In spite of the general consensus regarding the need to implement the principle of activation, when we observe the full range of policies (with their widely differing consequences) that are labelled with recourse to the notion of activation, we could be forgiven for thinking that we have here a pluralist approach to implementation of the concept and hence that there exist various models of activation. In particular, the institutional setting and employment regime specific to a country will inspire different types of active policy, giving rise to divergence in terms of intervention models (path dependency). Four types of factors appear particularly important in explaining these divergences: the welfare state model (social coverage, level of benefits, etc.); mechanisms of labour regulation (centralisation and coverage of collective bargaining, legislation, etc.); the employment and labour market regime (activity rate, "working poor", bottlenecks, labour shortage, rate of long-term unemployment, under-employment, etc.) and the type of institutions responsible for policy implementation (degree of centralisation of social policy administration, types of partnership, etc.). The coercive character of the measures, the balance achieved between rights and duties, the quality of proposals, etc. will vary fundamentally depending on the institutional context. These institutional and labour contexts will play a central role in defining the instruments to be used in national activation strategies to regulate the behaviour of job-seekers and the way in which the unemployed are mobilised and penalised, it is possible to structure the activation policies according to two poles, those more focused on incentives ("carrots") and those that resort to penalties ("sticks"). These policies differ in terms of the extent to which the measures are compulsory, in terms of the penalty mechanisms and the degree of coercion exercised upon claimants. In relation to this dimension, in addition to the predominant mechanisms of labour regulation, another important factor is the level of decentralisation. Thus we find two poles, one closer to the Continental model, in which fewer obligations are laid down, and the other typified by the American model with a greater emphasis on negative sanctions and a much more repressive disciplinary approach (Barbier in this volume; Lodemel and Trickey 2001). Close to this model based on negative sanctions is the British case. Between the two extremes lies the Nordic model, based on a mix of positive and negative incentives which allows reciprocal involvement (welfare state and unemployed person) in the process of labour market integration. In each of these countries we thus find a specific balance between rights and duties, obligations and responsibilities and services supplied in return. In terms of the dichotomy established between rights and duties, it could be said that if labour market participation is viewed in the Scandinavian countries fundamentally (albeit not exclusively) as a social right (with duties being determined in relation to society as a whole), in the English-speaking countries participation will be viewed as, above all, a social duty (with the emphasis on the rights of society as a whole to protect itself against possible parasites). Lefresne and Tuchszirer (in this volume) stress how, when evaluating activation policies as a method, the exclusive focus on the punitive character of the measures – or otherwise – precludes the emergence of another important question, namely the type of option on offer (quality of job offered, relationship to the life path, etc.). In fact, an important component of these activation programmes is revision of the mechanisms for the regulation of labour (increasing the flexibility of the labour market). Accordingly, it is important to emphasise four important criteria to be borne in mind with regard to the activation instruments or methods: ? The quality of provision (stability, type of option on offer): that is to say, whether or not a stable job is being offered or whether the supply of jobs consists of short-term contracts without any prospect of stabilisation. In relation to this question, we can observe a broad variety of positions, depending particularly on the predominant forms of labour market regulation in each country. We could establish a polarity between the Nordic countries, which share policies geared to stable incorporation into the regular labour market, and the English- speaking countries and Spain where the tendency is to incorporate the unemployed into a secondary circuit where non-standard forms of employment become the norm, thereby contributing to a deterioration of the norm at the level of working conditions and terms of employment (Alaluf; Lefresne; Darmond, in this volume). In this way activation comes to constitute a contribution to a policy of labour market destabilisation and deregulation. The position of France is somewhere in between the two extremes, while in the Netherlands this approach to activation has been accompanied by the proliferation of non-standard jobs which have, in the process, become subject to new forms of regulation. ? Generosity of employment policy expenditure : it is observed that whereas activation policies tend in some cases to be accompanied by a reduction in public expenditure (Canada; Lescke, Schömann and Schömann in this volume), in others they may entail increased public expenditure (France). ? Individualisation of programmes and link with earlier paths. In the majority of the countries covered in this book we can observe an increasing process of individualisation in the implementation of activation measures. As argued by Lindsay and Mailand in this volume, there is a trend towards greater individualisation in the measures in such a way that, as now happens in Denmark, the programmes are accompanied by an individual action plan. In the United Kingdom also there is a greater tendency towards individualisation of the labour market programmes, even if the quality of the options on offer is much more doubtful. The quality of these projects depends on the funds available for the programmes and on the alternatives in play. As a summary of the three first criteria, we could adopt the distinction made by Barbier (in this volume) and Lodemel and Trickey (2001) between two approaches to the programme: human capital (social investment)/work first. In the first case, to which the Nordic countries tend to approximate, the activation policies consist in the provision of complex services of a high value and over the long term, with high standards for the beneficiaries and a good balance between the demands of the individual and those of society. In the second case, which would include the American model, social policies play a very limited role, the programmes are of low value and geared to the short term, being intended to encourage people to seek work and to put in place a potential reserve army of labour. ? Expansion of the activation and comprehensiveness. Bonvin points out how in some countries there exists a more universalist vision entailing broad coverage, as in the Swedish model, while in others access is restricted to specific groups subject to more extreme forms of exclusion (or suspicion) and with a lower level of coverage, as in the American case. Whereas in the past there was a clear dichotomy between workers who were considered potentially "morally deficient" (young persons, ethnic minorities, etc.) and those groups whose jobless status was, for whatever reasons, not called into question (older workers, persons with disabilities, mothers of small children, etc.), we are now witnessing a process whereby the strategies to control behaviour become universalised, thus bringing categories previously exempt from such programmes within their scope. Accordingly, we are seeing a process of revision of the legitimacy of inactivity, with highly differing results depending on social category (Bonvin; Alaluf in this volume). Accordingly, it has been said that one of the aspects of activation to exhibit the greatest dissimilarity from one country to another is in its use as a method. However, it is also posible to identify important elements of convergence. Most European countries are witnessing a process of revisión of the rules governing incentives to work, and limits on unemployment insurance (level and duration of unemployment, terms of access, etc.), changes in the eligibility criteria (limitation of entitlement to unemployment benefits, tightening of availability demands) and in the rates and duration of benefits. In the type of approach also (client-centred approach: services tailored to fit the individual's needs) some elements of convergence may be identified. In a large number of countries it is posible to observe a process of "normalisation" of non-standard conditions that has gone hand in hand with the spread of these activation measures, thereby serving the cause of labour deregulation. On the other hand, significant differences can be observed in the type of mechanism used to create incentives for the unemployed, among the target groups in question and in the quality of the options on offer. It is thus evident that the principle of activation has inspired highly diverse forms of path and policy and that we are witnessing a profound divergence between the models of activation applied in different European countries. These different models and their potential consequences for the worker are attributable to the differing institutional configurations predominating in each country. Below we summarise some of the main divergent features characterising the various conceptions of activation. … but also processes of convergence in the paradigm for intervention? In spite of the numerous ways of conducting this process of adapting social models to the changes arising from the emergence of a new production paradigm, it can be shown that all exhibit a tendency towards convergence in terms of processes of justification and rationalisation of change. The geographical breakdown which has inspired a large number of analyses, according to which the activation models implemented in each country are dependent on earlier political traditions and dominant cultural models, is analytically one-sided and enables understanding of no more than one dimension of the processes according to which social models evolve. A historical division would round off this analytical structure, which is why it is of interest to effect a diachronic reconstruction of this evolution of social models. There indeed appears to exist in the political community a definite consensus concerning the need for a new paradigm of social intervention based on activation. In spite of the existence of such different political philosophies within Europe, this movement appears to cut across extremely different political tendencies. This intervention paradigm enables a response to be given to both liberal arguments (reduction of public expenditure, strengthening the free play of the market) and social- democratic arguments (condition of institutionalisation of solidarity). Activation gives rise to questions which transcend this ideological division between the principle of social equity (favourable to state intervention as a means of protecting against risk) and the principle of economic efficiency (favourable to rolling back the state). The state is asked to intervene, but the type of intervention becomes of a different nature. The purpose of the state comes to be seen in terms of the socialisation of behaviour and imposition of normative attitudes to work. It is thus at the level of the ideologies and the normative foundation principles introduced by this paradigm that, in my view, we encounter factors of convergence. Accordingly, it may be suggested that the paradigm of intervention based on activation does not respond so much to objectively measurable changes, such as, for example, the increase in unemployment or the crisis in social security funding, as to subjectively interpreted and socially constructed processes, namely, the representation of unemployment and the lack of legitimacy attributed to a specific form of social intervention. This accounts for the interest of an analysis of the discourse whereby the paradigm of intervention is constructed. As pointed out by Magnette (2001), the appearance of a word is a sign that a society has come into possession of the concept to which it refers. The purpose of the following section is to analyse the process of transformation of the discourse of the social question which has accompanied the introduction of the paradigm of intervention based on activation and its channelling towards a moralistic approach to unemployment. The movement, accordingly, is away from the objectifying of unemployment as a social fact (Salais, Baverez and Reynaud (1986 ) to the subjectivisation of the unemployed person. 3. Changing discourse incorporated into the activation paradigm The discourse of activation has stimulated a twofold process, a terminological change in the means of conceptualising the "social question" and a transformation of the established syntax of the dichotomies which have structured the social landscape. Syntactic changes in the discourse on social protection We are witnessing a process of reversal of the logical order established between the different concepts which have structured the syntax of social intervention. We are in the presence of three parallel, and yet interconnected, processes: the reversal of the order of established causalities; the cancellation of earlier conceptual oppositions; the shift in locating of the problems and the creation of new dichotomies. This exercise in transformation of the established logical order between concepts has important ideological implications, insofar as the logical dichotomies established between concepts play a central role in the orientation of social conflicts (cf. for example, the dichotomy established between capital and labour, employer and employee, competition and social justice, employed and unemployed, etc.). Let us consider these three processes. a) the reversal of the order of established causalities; this applies, for example, to the viewing of social protection as no longer the victim and consequence of labour flexibility, insofar as it comes to be regarded as one of the causes of rigidities on the labour market. The same applies to unemployed people, who are no longer the "victims" of the market, but rather it is the market which is the victim of unemployment, or increasing social expenditure does not create jobs, but leads to both inflation and unemployment. This discursive exercise has important implications in terms of what is observed as natural and what as problematic. Thus it is possible to observe in the discourse about activation a shift not only in the questions that are regarded as problematic but also in those which are taken for granted. While the situation of the "non-working poor" and "hidden unemployment" is regarded as problematic and is discussed, this is not the case in relation to the growing number of "working poor" . The fight against hidden unemployment has become one of the most important fronts, even though it generates, at least in some countries, precarious types of work. The blind insistence on labour market participation can come into contradiction with the aim of improving the quality of work (human capital as a key factor of economic competitiveness). Accordingly, this terminological and ideological shift in the questions regarded as problematic serves the function of depoliticising the management of social conflict in a manner that prevents the socio-political character of social exclusion and unemployment from emerging. With the promotion of self-disciplined subjects, political questions, and the causal nexus which could be established with relationships of power and oppression, are cancelled out. As a result what are in fact mere political options are presented as economic constraints, thereby promoting a depoliticised management of social conflict. b)the cancellation of earlier conceptual oppositions; this applies to the oppositions previously established between the principle of economic profitability and the notion of justice and social equality, which have formed the underlying motivation for social mobilisation. No longer regarded as contradictory, these principles are now taken to be complementary: social policy becomes a tool of economic development. And yet the main concern is not whether the contradiction inherent in the established dichotomy between economic and social reality has been overcome (or dissolved); the real concern relates to the intrinsic hierarchy and asymmetry established between the two levels (Goetschy 2002): economic arguments invariably appear to be the main source of inspiration for the explanations, with a preference for single-track explanations. The interpretation of the operation of the labour market is exclusively based on an economic approach according to which the cost of labour and the impact of social benefits regulate the behaviour of the worker. An increase in the activity rate and in paid employment should therefore, according to this approach, enable social security and the social link to become viable. The supposed complementarity of economic arguments based on the principle of viability (fight against revenue crisis) and arguments based on the principle of social equity (fight against social exclusion) can turn into a contradiction, since real measures for labour market integration (good quality, personalised, offering real alternatives) require an increase, and not a reduction, in public expenditure. How is this increase in public expenditure, necessary if quality measures are to be put in place, to be justified when the trend towards activation has been based, to a certain extent, on the need to fight the budgetary crisis of the state? Running parallel to this process is the tendency to give increasing social policy weight to the factors of difference between individuals rather than those which make individuals equal, thereby stimulating greater differentiation within the workforce between the "deserving" and the "undeserving" poor. The "social question" thus comes to be structured according to divisions within the workforce rather than by the division between capital and labour. c) the creation of new dichotomies: While, on the one hand, dichotomies established in earlier models are being cancelled, on the other hand new dichotomies are being put in place. This applies to the active/passive dichotomy. The false character of this dichotomy can be observed if it is considered that the conception of the welfare state envisaged by this discourse is that of a state that is active (economically) and passive (socially) (Crespo and Serrano in this volume), or if it is observed that the so-called "passive" intervention can be very active insofar as it allows a better "active" organisation of the personal project. "Active" measures can in turn be very "passive, when they are focused on promoting the mobility of workers between statistical categories (trainees, apprentices, part-time workers, etc.) without actually generating paths for labour market incorporation. In turn, the model of subject underlying these policies – active, rational, self-initiated and reflexive – requires, more than ever, "passive" measures to enable him/her to gain the decision-making autonomy with which to organise a life project. There is emphasis on the obligation to take part in the labour market and to accept the options on offer (externally motivated subject), while, on the other hand, there is a fostering of the notion of individualisation and respect for the self-definition of the life project (self-initiated subject). In turn, work is made into the condition of the individual's autonomy, but this then becomes normative and constraining and is moralistically presented as a duty. Paradoxically, the further removed the workers are from the labour market, the stricter the norms become. What, one might well ask, is the point in reinforcing the work norm when there is a shortage of employment? Work is thus promoted less as an interplay of rights and duties than as a disciplinary instrument. This "economic" activation may entail important components of political "passivity" (Crespo and Serrano in this volume). As explained by Dunn, one of the conquests of the socialist movements was to break down the frontier between the state and civil society by establishing and strengthening the means of participation in collective issues. It was this social and political participation that inspired the institutionalisation of solidarity achieved in the creation of the welfare state. Accordingly, we are moving towards a liberal conception of citizenship which regards civil society as a state of natural harmony regulated by the complementarity of interests, in which individuals, who, by definition, would be workers, would spontaneously complement one another without any need for external regulation by a political power. Semantic changes in the discourse on social protection Semantic changes represent the other side of the coin of the syntactic changes described above. This is giving rise to a major process of transformation, at the level of discourse at least, of three of the central concepts in relation to which the "social question" has gathered strength and expresión in modern societies: the notion of unemployment (problem to be fought); welfare state (the legitimate instruments for the fight); and of citizenship (the notion of the potential public subject of these measures). The first concept, the notion of unemployment, is simultaneously dependent on two aspects: the definition of the economic situation and the diagnosis and interpretations of the causes of the problem of unemployment. In relation to the first aspect, we can observe the emergence of a discourse that defines the economic situation as in a state of change. A new vocabulary is gaining ground after the emergence of the (also new concept) so-called "knowledge-based society". The metaphor of the knowledge society implicitly postulates a theory concerning the direction of social change. In the face of technological, economic and social change, presented as given and obvious, the "need" for social and institutional modernisation (structural reform, more training for new technologies, etc.) is considered equally obvious. This modernisation appears, accordingly, as the "natural" response to economic change and globalisation. This "naturalisation" of the process makes it appear as written into the natural order of things, beyond the sphere of human volition. It is thus that the expression "knowledge society" comes to designate, rather than a political choice, the technical management of change. This stance leads to a historical reconstruction of contemporary developments which, insofar as they are construed as natural, make modernisation into a necessity (Crespo and Serrano 2002). The social model proposed during earlier periods comes to appear as a factor inhibiting adaptation to change ("modernisation") in a twofold manner: economically, because it increases production expenditure, and, morally, because it generates dependency. We can observe, in parallel, an important terminological shift in relation to unemployment. This is no longer conceptualised in terms of lack of employment (and therefore, lack of financial resources) but is coming to be understood in terms of lack of employability. Accordingly, the dichotomy which will give rise to state action is not equality/inequality but social inclusion/exclusion (Saint Martín 2001). It is less exploitation which mobilises solidarity than the notion of exclusion (Castel 1995). This rearticulation of the notion of unemployment will also have an important role to play in the transformation of the concept of welfare state. Four aspects of this notion may be identified: dichotomy behind welfare intervention, representation of security, role of the State and legitimising principles of social intervention. From a welfare state geared to the equitable distribution of wealth (outcomes) we are moving in the direction of a welfare state focused on the equitable distribution of opportunities (supplying a same point of departure) in accordance with a principle inspired by the idea of a meritocracy (Lind and Hornemann, in this volume). Its purpose is not so much to supply work as to promote the employability (promotion of technical, procedural and ethical competences), flexibility (workers who are mobile, interchangeable and multi-skilled) and creativity (in the service of market competition) of workers. This means that employment policies are increasingly directed to labour supply (employability) and not only or principally to the demand side (creation of jobs via macroeconomic policy approaches). Viewed in this way, the purpose of social policy is to make labour more flexible, better qualified, available and adaptable The notion of "security" moves on from being understood as "protection against risk" to mean the "capacity to adapt to change" by means of a process of constant learning. Accordingly, the function of a welfare state is no longer to protect the citizen against the risk (or against social risks) inherent in a market economy but to forestall (avoid) risk, that is to place at the disposal of individuals the tools required to improve their personal capital (employability) in order to facilitate their adaptation to an economy in a state of flux. The problem to be fought is not so much the lack of a job as a shortage of employability. The third aspect of these changes in the vocabulary of social intervention is the notion of citizenship. The social citizenship which structured the principles of social intervention, according to which subjects were protected from the market, gives way to an economic citizenship based on participation in the market (Saint Martin 2001). This economic citizenship not only implies the unconditional availability of the worker in relation to the market but also requires that the worker offer proof of this availability. As such, this intervention paradigm is based on a moralistic notion of work that regards it as a duty. Work appears as the prerequisite for access to citizenship, implying a paradigmatic change in relation to previous notions of citizenship and in relation to the means of exclusion and criteria for access to citizenship. Instead of citizenship that is linked principally to the idea of social and political participation, we have a notion of citizenship focused on the idea of economic participation. The meaning of the social question is thus coming to be understood in a new way. It is no longer taken to mean a guarantee of resources and security of livelihood but is coming to be understood as the question of how to foster economic participation. From a reference to solidarity (collective responsibility) as legitimating public intervention, it has moved on to emphasise the responsibility of the individual. This principle of invoking individual responsibility concedes legitimacy to the compulsory character which is a feature of some intervention programmes. Its basis for justification lies in the moral (and hence universal) principle deriving from the duties contracted by every individual with the state. It appeals (in a coercive manner) to the responsibility of workers, while employers are left to demonstrate "moral" responsibility (cf. the popularity of corporate initiatives going under the label "corporate social responsibility"). This contrast between the strengthening of the coercive elements in the case of workers and the growing legitimacy of an appeal to voluntarism ("goodwill") on the part of the corporate sector is not, however, regarded as contradictory because the two refer to different orders. As such, these changes introduced into the social model are based not so much on economic pressures as on political choices. The transformation of the production model is to be understood more within the order of explanations, rather than of reasons, for the renewal ("modernisation") of the welfare state. The table below summarised in a simplified manner these various modes of discourse in relation to the "social question" which have characterised industrial societies and the direction in which this discourse is moving. Discursive shift Meaning of Unemployment: from the lack of employment to the lack of human competencies Meaning of (social) State: from Welfare State towards Workfare State Meaning of citizenship: From social citizenship towards economic citizenship (participation in the market) 4. Conclusions In the social intervention model based on activation some factors of divergence have been observed but also factors of convergence. While the policies inspired by this model differ widely, depending on the dominant institutional setting of each country, there is also, nonetheless, a certain convergent trend, at least in Europe, in terms of the social norms which inspire these activation policies. A first conclusion, accordingly, is that the notion of activation refers not to one thing but to many, depending on the context in which it is used. When this notion is understood as a method, significant differences are observed in the mode of implementation depending, in particular, on the predominant model of welfare state, labour market regime and institutional players. Even so, it has also been observed that this difference tends, in some cases, to turn into a high degree of convergence within Europe, as is the case, for example, in relation to the legitimacy of using coercion as an incentive to participation in work, or to the tendency to extend the categories of person subject to these measures, leading to a questioning of the legitimacy of the non-labour market participation of certain groups (Bonvin in this volume), or of the management structure of the national employment systems, leading to the promotion of local flexibility based on partnership relations (Finn 1999; Lindsay and Mailand in this volume) and the individualisation of the path to labour market incorporation, or the coincidence in the timing of the reforms (Palier 2001). Apart from this partial convergence and partial divergence at the level of the instruments, a tendency is observed towards multi-layering of explanations, in a manner leading to recourse to principles belonging to very different orders. One dimension in which there appears to be greater divergence is the nature of the options envisaged. As such, any evaluation of this intervention paradigm requires that the context in which it is used be taken into account, as well as the extent to which these policies are used as a means of making non-standard forms of employment into the norm. There is, however, another aspect in which convergence between the activation models appears more evident, namely, in relation to the ideologies of work that it introduces. As has been discussed, this intervention paradigm has accompanied a process of reformulation of the key concepts which have underpinned the social question during other historical periods, as well as the logical structure employed in the discourse that laid the causal paths between these notions. There is thus a tendency to conceptualise and rethink the social question in moralistic and individualistic terms which make it difficult to devise a political response to the introduction of a new production model. To what extent has the European Union played an important role in this process of convergence in some of the dimensions analysed above? Or is it a process that has been generated at both levels, national and European, in a manner which enables each to reinforce the other? Both arguments are, in my view, correct: there is a "supra-European" process of integration of the principle of activation, as is evident from some of the earlier chapters, but at the same time the European institutions do seem to have been playing an important role in the popularisation of this notion of activation. The European Union, even though it has no significant powers to regulate social questions, in accordance with the principle of subsidiarity and the "open method of coordination", is, nonetheless, playing an important role in the introduction of political philosophies, of ways of structuring the debate and conceptualising the social question (Crespo and Serrano, in this volume). Along similar lines, Palier (2001) points out that the open method of coordination is directed more to the harmonisation of ideas, visions, conceptions, knowledge and norms of action than to institutions or legislations, in order to define goals which can converge towards a common political vision. The case of activation, discussed throughout this volume, is an interesting example of the socialising role played by the European institutions. References - Castel, R. (1995) La métamorphose de la question sociale, Paris : Gallimard. - Finn, D. (1999) "Welfare to work: the local dimension", Journal of European Social Policy, vol. 10, nº 1, pp. 43-57. - Goetschy (2002) The European employment strategy, multi-level governance and policy coordination, Paper presented at the workshop, The diffusion and implementation of the European employment strategy, organised by the Escuela de Relaciones Laborales, Saltsa and ETUI, 25-2- 2002. - Lodemel, I. and Trickey, H. (2001) An offer you can't refuse. Workfare in international perspective. Bristol: The Policy Press. - Magnette, P. (2001) La citoyenneté : Une histoire de l'idée de participation civique, Bruxelles : Bruylant. - Palier, B. (2001) "Europeanising Welfare States: From the failure of legislative and institutional harmonisation of the systems to the cognitive and normative harmonisation of the reforms", Paper presented at the conference Ideas, Discourse and European Integration, Center for European Studies, Harvard University, May, 11-12 2001. - Saint Martin, D. (2001) "De l'Etat-providence à l'Etat d'investissement social : Un nouveau paradigme pour enfanter l'économie du savoir ? " , L. Pal (ed.) How Ottawa Spends, 2000-2001, Ottawa : Carletton University Press, pp. 33-57. - Salais, R., Baverez and Reynaud (1986) L'invention du chômage. Histoire et transformation d'une catégorie en France des années 1890 aux années 1980, Paris : Presses Universitaires de France. - Serrano, A and Crespo, E. (2001) 'The Knowledge-based society: rhetorical discourse and social subordination', in Gabaglio, R. and Hoffmann, R.(eds) European Trade Union Yearbook, Brussels, ETUI